Designing is not a profession but an attitude.
I talked last week to David Carns, the Chief Strategy Officer of Casepoint. Casepoint is an e-discovery cloud based provider that offers data-based intelligence and full-spectrum eDiscovery, including cloud collections, data processing, advanced analytics, artificial intelligence, along with review and customizable productions.
I first met David and was introduced to the product earlier this year at Legalweek and mentioned it in my post about that conference. As I discussed in that post, I found the Casepoint product to be intuitive and enables litigators to find documents and materials they need to take meaningful depositions, respond to discovery and prepare for trial. I was so impressed by what it could do, I remarked, after playing around with it, that I got the itch to return to litigation just to use the tool to prepare for a document intensive deposition.
Carns told me last week that since my article earlier this year, he has been, “thrilled with interest rate and adoption rate” of the product called Casepoint eDiscovery. Casepoint has devoted more and more internal resources to the program and has offered several improvements to the TAR and convenience features.
Carns also told me he was seeing a “real uptick” in Casepoint customers moving from using the tool on individual cases to retaining Casepoint on subscription basis across several cases. The subscription plan includes the assignment of a dedicated person within Casepoint to the account who gets to know customers’ needs and can, therefore, better answer questions and assist. Carns see this as a real competitive advantage. I agree.
But beyond this, Casepoint’s story is important because it demonstrates three truisms about the legal tech marketplace that all too often are forgotten.
The time we spend time learning how to use a