Five-star Trustpilot reviews becoming “hygiene factor” not differentiator

Legal Futures
This post was originally published on this site

More than eight in every 10 reviews on Trustpilot award law firms five stars, making them increasingly a “hygiene factor” rather than a differentiator, new research has indicated. With the number of reviews left by clients on Trustpilot more than… Read More

The post Five-star Trustpilot reviews becoming “hygiene factor” not differentiator appeared first on Legal Futures.