Online Payment For Legal Bills a Win-Win

Tech Law Crossroads
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On October 15, LexisNexis announced and launched Juris 3.0. Juris 3.0 is the latest generation of LexisNexis’ billing, accounting, and financial management software for law firms.

 

Juris’s three major updates are:

An integration with ClientPay for online payment acceptance to streamline credit card and e payment processing better. An improved reporting module that provides firm leaders real-time view of billing and payment information. Upgrades to the email template to improve email billing workflows.

 

Usually, I don’t get too excited about back-office software and platforms for law firms since I focus more on the practice of law. But I thought the announcement was particularly interesting given the results of the Clio 2020 Legal Trends Report released last week. (Clio provides cloud practice management programs mainly to small and mid-size law firms). Every year, Clio surveys the legal marketplace and prepares its Legal Trends Report.

 

The 2020 Report identifies three common characteristics of firms that have done better financially during the pandemic:

 

The firms adopted online billing and payment mechanisms. The firms utilized client portals for communicating with and providing information. The firms used client intake and CRM to communicate better and inform potential clients before they signed on.

 

The Juris 3.0 platform provides the opportunity for the enhancement of  at least one characteristic—online payment—directly and probably indirectly advances  the other two.

 

I talked this week to Scott Wallingford, Vice President and General Manager of LexisNexis Software, and Scott Winter, Director of Product Management at LexisNexis about Juris 3.0 and the advantages of online and credit card payments for legal services. We all agreed that it makes sense why  the acceptance by law firms of online and credit card payment is such a win-win for clients and law firms.

 

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