The study also finds that businesses deploying InterAction saw a 62% efficiency improvement in their marketing and business development staff. InterAction® by LexisNexis®, a leading client relationship management (CRM) solution purpose-built for legal and professional services, today released a commissioned study conducted by Forrester Consulting on behalf of LexisNexis titled The Total Economic ImpactTM of LexisNexis® InterAction®.
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